The Terms and Conditions in this section
will govern all sales concerning our store unless otherwise agreed to in writing, signed ComputerCableStore.com in Sellersville, PA, by an authorized agent. Terms and Conditions contained in this
section are as follows in each section. Customer's agree to all the following terms and conditions listed below once a purchase is made. It is very important that each customer
reads all of the following terms and conditions completely. If you as a customer are unsure of any terms listed below please call and speak with a customer service representative for
clarification. The terms are here to protect both the ComputerCableStore.com and it's customers. The ComputerCableStore.com has the right to change and update the following
terms and condition at anytime. It is recommended that you read the terms and conditions before placing an order, and also look to see if any revision have been made. Revision will be
posted in this section from time to time. As they occur we will indicate this revision as an Update to terms and date this revision for you to help save time. Note that the
ComputerCableStore.com will not assume any responsibility for any damage to equipment, data or other property resulting from the use of our products or services. The customer assume all
responsibility for the use of each product purchased. It is recommended that the customer make sure that the product being purchase suit his or her application needs properly.
Shipping and Order Placement
All orders placed with the ComputerCableStore.com are shipped FOB our warehouse in Sellersville, PA to insure against shipping error. All standard
product orders that are received by 3:30 pm EST. will be shipped the same day unless notified. Any orders received after 3:00 pm (EST). will be shipped the following business day. All
orders placed with the ComputerCableStore.com will receive an order conformation sent via e-mail. All customers may call and speak with a live sales representative. (Note: the online
store is there for your convenience for 24 hour order placement. Our customer service representatives are in Monday through Friday 8:30am till 5:00pm (EST). Since we
ship via UPS we are subject to their shipping schedules. You can check with us or UPS directly during holidays to see which days they are running. Orders shipped outside of the USA
and Canada may be charged a minimum of $5.00 handling fee. The ComputerCableStore.com reserves the right to ship from other locations if necessary, customer will be notified if
shipping change takes place.
Tracking Orders
Customers may check the status of their UPS package via our online package tracking system which can be found in our Customer
Services section of our online store. Tracking a package requires ups to scan the package and upload it into their system. This information may not be available until the next
business day. We do not offer Tracking for Federal Express or the United States Postal Service online with us currently.
Returns
The ComputerCableStore.com offers a 30 day money
back guarantee. Within 30 days of purchase if you are not completely satisfied with the purchase you may obtain a Return Material Authorization (RMA) number from a
ComputerCableStore.com Customer Service representative. This (RMA) number must appear on the outside of each package being returned. The (RMA) number is for internal use so we can
receive and process each return for credit properly. Returns received without an (RMA) number will be refused or received without credit issued. Products being returned for credit
must be shipped to us with freight prepaid. The ComputerCableStore.com will determine if credit can be issued upon evaluation of the returned products. Stock items ordered in error
must have a Return Material Authorization (RMA) number issued within 30 days of the original order date. These parts are eligible for full credit only if the returned products and packaging
are in mint and resalable condition. A repackaging charge not to exceed 10% of the sale price may be charged on any products not returned unopened. Under no circumstances will credit be
issued after 30 days from date of invoice. All freight charges are the responsibility of the customer. We recommend that all returns are sent back to us via UPS or Federal
Express for tracking purposes. The ComputerCableStore.com does not accept responsibility for any returned products that do not make it back to our location. Defective items must
have a Return Material Authorization (RMA) number called in prior to shipping. Custom Product are not returnable for any reason unless they are found to be defective.
Back Orders
At the ComputerCableStore.com we strive to stock every cable and cabling product listed on our web site, but from time to time we do run out of stock. If this happens an e-mail
will be sent to you informing you of current stock in house and when stock is due into our location to fill this order. At that time it is your choice to continue with the current purchase
or to cancel that order, balance, or item from your order. At the ComputerCableStore.com it is our pleasure to serve you, our valued customer. We in no way want to inconvenience
you.
Shortages or Wrong Item
At the ComputerCableStore.com we strive to ship each order complete without any mistakes but if a shortage or wrong item should occur you must report
any problems within 7 business days of receiving the order, otherwise these orders will be deemed as complete.
Pricing
Pricing is subject to change without notice.
The ComputerCableStore.com reserves the right to correct any typographical errors.
Sales Taxes
Any orders shipped to or picked up in Pennsylvania is subject to 6%
sales tax and is added, unless Buyer provides an "Pa Sales Exempt Certificate" when establishing their account.
Payment Processing and Security
At the
ComputerCableStore.com payments can be made with Credit Cards, currently we accept Visa, Master Card, American Express, and Discover. You can apply for terms with us by completing a
credit application which can be downloaded here.
At the ComputerCableStore.com we take every precaution to protect our users' personal information and to store it securely. We
protect your credit card information and other personal information by using SSL (Secure Socket Layer) technology (the industry standard security protocol), hosting our site on secure
servers, and maintaining Secure Site status from Thawte. We use E-Commerce Exchange to process your credit card information. We require only the personal information that
is needed for safely processing your online order and for contacting you about your transactions, if necessary. It is used exclusively for that purpose. Your information is safely stored
behind a firewall that protects it from users from other networks. It is very important that once you create a Customer ID and password that you keep it private to prevent
fraud. ComputerCableStore.comwill not assume responsibility for circumstances beyond our control.
Order Cancellations
You can cancel your order with the
ComputerCableStore.com by send an email by 2:00PM EST. to customer service@ComputerCableStore.com. Please write "Cancellation Order" followed by your Order Conformation number
found in the conformation email which is sent to you shortly after your ordered is placed. Custom cables orders may not be cancelled after 12 hours of placing the order. If you
need to cancel or make a change to a custom order you must call this request in and speak with a customer service representative at our location within this 12 hour window. If you can
not reach a live person you can leave a message in the customer service voice mail stating your request. (Note: all voice mail message are time and date stamped by our voice mail
system.) Since custom cable orders are usually very specific and are generally for a specific customers application we can accept any cancellation. Customers will be charged for
the complete order amount.
Privacy
In order to purchase from ComputerCableStore.com a customers must first go through our customer registration page or complete this process at the end
of there first order. Customers should know that ComputerCableStore.com will not pass your registration information to any other parties nor will we send unwanted "sales" emails
or faxes (known as spam). E-mail is the primary means of communicating with ComputerCableStore.com. Your e-mail address is where your invoices, conformations, and any
other order information will be sent.
Warranty
We do warranty all computer cables for 1 full years from the date of purchase, this warranty entails that all cables will be
defect free and in excellent working condition upon arrival without any flaws to materials or workmanship to each customer. If for any reason you suspect a problem with our products
you must report them to us at customer service@ComputerCableStore.com within 7 business days, other wise we will assume the product arrived without any flaws to materials or workmanship.
The warranty is voided if the product has abnormal wear and tear due to any other distress caused by misuse. Any alteration to the cables or products that the ComputerCableStore.com
sells automatic voids any warranty related to each product.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for contact information
(such as name and e-mail address information). We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients
of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter, or by calling our customer service department at 1-800-626-6622.
Removal From ComputerCableStore.com Lists
You may receive periodic emails or postal mailings from us with information on new products and services, or upcoming events. If you do not
want to receive e-mail and/ or postal mail from us in the future, please let us know by calling our Customer Service Department at 1-800-626-6622 or by sending us an email at customer
service@ComputerCableStore.com. ComputerCableStore.com does not rent, sell or otherwise forward your name or other personal information to other companies.
Disclaimer
At the ComputerCableStore.com we do our best to ensure all data is current and up to date on our web site, however ComputerCableStore.com assumes no responsibility for inaccurate or
out-of-date information within our website. At the ComputerCableStore.com we also strive to offer the best products and services at affordable prices, but ComputerCableStore.com will not
assume responsibility for any damage to equipment, data or other property resulting from the use of our products or services beyond the price of products purchased from
ComputerCableStore.com. ComputerCableStore.com also reserves the right to revise its policies at any time.
Trademarks
All trademarks referenced in this web site are the
property of the respective manufacturer.
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